Interview with the Operations Manager of the Choice Group

We conducted an interview with Mónica Espinoza, so that you can get to know our operations manager.

Q: How long have you been at Choice Group and where did you work before?
A: I started my Foreign Trade career at Choice Cargo and now after 18 years I had the opportunity to return to the company again.

Q: Why return to the Choice Group?
A: Because it was my school and now I have the opportunity to pass on my knowledge from all these years.

Q: Where is the operational work headed in the coming years?
A: To the minimization of processes thanks to digitalization so that the operation flows faster and is more competitive.

Q: What is the DNA of the operations team?
A: I am lucky to have a proactive, transparent Operations team, with a strong customer service vocation.

Q: How is the Choice Group different from the competition?
A: Our personalized attention, quick action in any situation and the experience of our staff sets us apart from the rest.